Emirates has made a generous donation that will greatly impact the teaching methods of Sight Scotland. Tracy Pearce, an Outreach Teacher at Sight Scotland, expressed gratitude, stating that the donation will enable them to teach with empathy and expertise.
The donation was inspired by an idea from Tracy, who reached out to Emirates with a request for eye shades used by passengers on their flights. Tracy highlighted the importance of using eye shades in training teaching staff and Emirates responded positively to her request.
Emirates also partners with the Be My Eyes app for the blind and low vision community, becoming the first airline to introduce this service. The app connects blind and low vision individuals with volunteers who act as their eyes, creating a more inclusive experience.
Emirates' commitment to inclusivity extends to its services for blind and visually impaired customers. Their newest aircraft, the Airbus A350, offers enhanced features such as audio-cue navigation assistance, voice metadata feedback, and a vast selection of audio-descriptive content. In addition, Emirates has introduced accessible self-service kiosks in key international airports to assist travelers with diverse needs.
Furthermore, Emirates focuses on digital accessibility, using Web Content Accessibility Guidelines to improve usability on their website. Customers requiring assistance can contact Emirates' Local Office before travel for support with airport navigation and onboard assistance. Emirates also provides individual safety briefings and ensures that visually impaired customers have access to audio-described entertainment content.
Emirates' commitment to making travel more inclusive is evident through their collaboration with organizations like Sight Scotland and their dedication to enhancing services for blind and visually impaired passengers. Tracy Pearce and her colleagues in Scotland work tirelessly to support visually impaired children and the generous donation of eye shades from Emirates will undoubtedly enhance their training programs.
